Frequently Asked Questions on COUNTER Reports (Release 4)

Q: What COUNTER 4 reports are available for CQ Press content?

A: All of the standard COUNTER 4 reports applicable to CQ Press content are available for serials, databases, books, and the CQ Press Library platform, including:
Q: What products are affected?

A: All SAGE and CQ Press products are COUNTER 4-compliant. COUNTER 4 reports are available for all resources on the CQ Press Library. To access reports for CQ Press Library products, please click here. To access reports for your other SAGE holdings, please visit the respective platform's librarian resources page.


Q: Which reports for CQ Press products are new or updated in COUNTER 4 from COUNTER 3?

A: The following reports required for COUNTER 4 compliance are new: Q: Are COUNTER 4 reports subscription-sensitive?

A: Yes, all reports are subscription-sensitive. If you are trialing a resource during the time period of the report, that resource will appear in your report.


Q: Are reports available through SUSHI?

A: Yes, please follow the SUSHI access instructions to obtain these reports. We welcome your feedback to help us improve these reports.


Q: Where can I learn more about COUNTER 4 reports and terminology?

A: http://www.projectcounter.org/code_practice.html


Q: Which reports should I pull to see usage for my online editions or ebook titles?

For the online editions or ebooks, please use the Book Reports to monitor all usage after 2009. To find usage before 2009, please refer to the Database Reports you previously used.


Q: Why are some of my COUNTER 4 reports returning zeroes?

A: Fields should only contain zeroes if there was no usage during that time period. You may be seeing zeroes because your access to the title expired at some point during the time period (or if your free trial period ended), or if usage occurred the day the report was pulled (reports refresh with new data each day). If you believe there are errors on your report, please contact us.


Q: Why are COUNTER 3 reports no longer available for CQ Press Library products?

A: COUNTER 3 reports were retired by SAGE / CQ Press in March 2015. Since December 31, 2013, Release 4 of the COUNTER Code of Practice for e-Resources has superseded Release 3, and SAGE / CQ Press remains committed to providing institutions with the most useful data reporting.


Q: How can I ensure that SAGE Publications and CQ Press are COUNTER compliant?

A: You can view the COUNTER Register of Compliant Vendors here: https://www.projectcounter.org/about/register/