Sixty-six to 70 percent of Americans in 2016 were confident their cellphone, credit card and email providers were protecting their personal data, but fewer than half of those surveyed had the same confidence in the federal government or social media companies. Note that refusals and “does not apply” responses are not shown.

Source: Kenneth Olmstead and Aaron Smith, “Americans and Cybersecurity,” Pew Research Center, Jan. 26, 2017, https://tinyurl.com/zj6f3qx

Data for the graphic are as follows:

Institution Percentage not at all confident Percentage not too confident Percentage somewhat confident Percentage very confident
Cellphone manufacturers 13% 13% 43% 27%
Credit card companies 15% 15% 42% 27%
Cellphone service providers 15% 15% 47% 21%
Email providers 13% 17% 46% 20%
Companies/retailers 15% 21% 46% 14%
Federal government 28% 21% 37% 12%
Social media sites 24% 27% 38% 9%

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