Report Summary January 16, 1998
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IRS Reform
Is the tax-collection agency really so bad?
By Mary H. Cooper

The Internal Revenue Service is under bipartisan attack, as both political parties prepare to exploit Americans' hostility toward taxes to win votes in coming elections. After taxpayers related stories of IRS abuses at congressional hearings last September, the House overwhelmingly passed a bill to restructure the agency and give taxpayers more clout in dealing with it; Senate passage is expected early. . . .

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Pro/Con
Is it fair to characterize Internal Revenue Service employees as abusive and poorly trained?

Pro Pro
David Patnoe
Former IRS revenue officer now representing taxpayers before the IRS Collections Division. From testimony before Senate Finance Committee Hearing on IRS Treatment of Employees and Taxpayers, Sept. 24, 1997
Robert Tobias
National Commission Member on Restructuring the Internal Revenue Service and President National Treasury Employees Union. From testimony before House Ways and Means Oversight Subcommittee Hearing on IRS Restructuring, July 24, 1997


Spotlight

Most federal agencies have Internet Web sites, but few agencies have embraced cyberspace with as much enthusiasm as the Internal Revenue Service. The IRS has established online services that can greatly ease the burden of compiling and filing tax returns for Net-savvy taxpayers.

-- In 1996, the IRS launched a new Web site (http://www.irs.ustreas.gov) that enables taxpayers with Fax machines or computers to download forms and instructions and receive highlights of the tax law, answers to frequently asked questions and an interactive guide to common tax issues.

For last-minute filers, this service can end the desperate search for forms long after post offices and libraries have run out of them. The site has been a hit with taxpayers: During its first year of operation, it logged more than 100 million hits and downloaded more than 3 million documents.

-- Taxpayers also can file their returns online through another IRS service. The agency reports that more than 14 million returns were filed electronically in 1997, either through tax preparers or home computers. The service has recently been expanded to enable taxpayers to file both their federal and state returns online.

The IRS is not the only purveyor of tax-related information on the Net. House Republican leaders introduced a site last November. And champions of various tax-reform bills also have Web sites touting their proposals:

-- The Republicans are soliciting taxpayer “horror stories” at http://hillsource.house.gov/irs.html.

-- House Majority Leader Dick Armey, R-Texas, promotes his flat tax at http://flattax.house.gov.

-- Rep. W.J. “Billy” Tauzin, R-La., promotes a national sales tax at www.house.gov/tauzin/cvr.htm.

-- House Minority Leader Richard A. Gephardt, D-Mo., the Democratic Party's leading champion of tax reform, describes his 10 percent tax plan at www.house.gov/democrats/taxplan/taxplan.html.

Bibliography

Books

Adams, Charles , For Good and Evil: The Impact of Taxes on the Course of Civilization, Madison Books, 1993. A tax lawyer looks at history through the lens of taxation and comes up with a mostly negative view of the myriad ways governments have supported themselves.

Boskin, Michael J. , ed., Frontiers of Tax Reform, Hoover Institution Press, 1996.Boskin, an economics professor at Stanford University and former economic adviser to President George Bush, presents a collection of essays in which tax experts examine the goals of tax reform and describe in detail the various reform proposals that dominated the 1996 presidential campaign debate.

Graetz, Michael J. , The Decline [and Fall?] of the Income Tax, W.W. Norton, 1997. The author, a Treasury official during the Bush administration, decries the tax code's growing complexity over the past two decades as the cause of Americans' anti-tax sentiment. He points out the failings of the leading tax-reform proposals and offers as an alternative a value-added tax, combined with an income tax for upper-income individuals.

Articles

“Binning the IRS,” The Economist, Oct. 4, 1997. Restructuring the IRS would do little, according to this editorial, to improve the U.S. tax system. A better solution would be fundamental tax reform to simplify the tax code itself. But champions of current proposals have thus far failed to dispel fears that the changes will do more harm than good.

Birnbaum, Jeffrey H. , “Does Not Compute,” The Washingtonian, December 1997. Since 1989, the IRS has wasted millions of taxpayer dollars in a failed attempt to modernize its antiquated computer system. Most of the problems stem from the agency's reluctance to use outside experts for fear of jeopardizing taxpayer privacy.

Chait, Jonathan , “The Flat Tax Scam,” The New Republic, Dec. 15, 1997. Adoption of the flat tax espoused by House Majority Leader Dick Armey, R-Texas, the author writes, would jeopardize the nation's employer-based health insurance system, home ownership and charities, which depend on tax-deductible contributions.

Hirsh, Michael , “Infernal Revenue Disservice,” Newsweek, Oct. 13, 1997. The IRS is not so much a mere enforcer of the tax code as a malign bureaucracy that abuses taxpayers at will with little or no oversight, the author writes. While its victims are few, considering the number of taxpayers overall, they are largely helpless to defend against the agency's allegations of wrongdoing.

Kettl, Donald F. , “The Battle Over Fixing the IRS,” The Brookings Review, winter 1998. The author takes issue with two elements of the IRS restructuring bill now before Congress. Creating a new oversight board including individuals from the private sector, he writes, would create unavoidable conflicts of interest. Shifting the burden of proof on the IRS in tax court cases also would be counterproductive because it would force the agency to adopt more aggressive tactics to collect unpaid taxes.

Reports and Studies

Congressional Budget Office , “The Economic Effects of Comprehensive Tax Reform,” July 1997. Adoption of a consumption-based tax to replace the current income tax system would likely leave younger generations better off, but older generations worse off, the CBO concludes. A final assessment of tax reform must await further refinement of the proposals under discussion.

National Commission on Restructuring the Internal Revenue Service , “A Vision for a New IRS,” June 25, 1997. A bipartisan commission co-chaired by Sen. Bob Kerrey, D-Neb., and Rep. Rob Portman, R-Ohio, reports after a yearlong investigation of the IRS that instances of taxpayer abuse are rare, but that the agency should become more efficient by improving such areas as management training and computer technology.

Willis, Lynda D. , “Taxpayer Compliance: Analyzing the Nature of the Income Tax Gap,” General Accounting Office, Jan. 9, 1997. The tax policy director of the General Accounting Office reports that American taxpayers pay only about 87 percent of the taxes they owe, leading to a “tax gap” of lost revenues that amounts to billions of dollars each year. Because adopting more intrusive record-keeping requirements would be unacceptable to the public, she calls on the tax-collecting agency to find cost-effective ways to close the gap.


Document Citation
Cooper, M. H. (1998, January 16). IRS reform. CQ Researcher, 8, 25-48. Retrieved from http://library.cqpress.com/cqresearcher/
Document ID: cqresrre1998011600
Document URL: http://library.cqpress.com/cqresearcher/cqresrre1998011600


Issue Tracker for Related Reports
Taxation
Mar. 18, 2011  National Debt
Jan. 16, 1998  IRS Reform
Mar. 22, 1996  Tax Reform
Apr. 06, 1990  How Fair Is the Nation's Tax Burden?
Aug. 28, 1987  Taxing Business Services
Oct. 17, 1986  Tax Reform In The States
Sep. 28, 1984  Tax Debate: 1984 Election and Beyond
Mar. 19, 1982  Tax-Exemption Controversy
May 19, 1978  Property Tax Relief
Apr. 07, 1978  Tax Shelters and Reform
Feb. 10, 1971  Property Tax Reform
Mar. 26, 1969  Tax Reform Pressures
Mar. 24, 1965  Excise Tax Cuts and the Economy
Feb. 15, 1961  Flexible Taxation
Apr. 02, 1959  State Tax Problems
Apr. 23, 1958  Tax Reduction, 1958
Aug. 14, 1957  Fast Tax Write-Offs
Apr. 10, 1957  Federal Payments in Lieu of Taxes
Sep. 12, 1956  Corporation Profits and Taxes in Prosperity
Mar. 16, 1954  Shares in Tax Relief
Nov. 21, 1953  Revision of Excise Taxes
Mar. 19, 1953  Federal-State Tax Relations
Oct. 01, 1952  European Taxes and Tax Evasion
Nov. 03, 1950  Excess Profits Tax
Feb. 01, 1950  Tax Loopholes
Jun. 04, 1949  Excise Taxes
Oct. 27, 1948  Postwar Sales Taxes
Aug. 29, 1947  Taxation of Family Income
Apr. 09, 1947  Income Tax Relief
Jan. 11, 1946  Taxation of Cooperatives
Oct. 16, 1945  Federal Taxes on Business
May 08, 1944  Postwar Taxes
Sep. 20, 1943  Sales Taxes
Dec. 05, 1941  New Taxes for Defense
Apr. 05, 1941  Taxation for National Defense
Feb. 28, 1941  Taxation of Alcoholic Beverages
Jan. 11, 1941  Exemptions from Taxation
Dec. 04, 1940  Federal Taxes and Defense Financing
Feb. 01, 1940  Sharing of Tax Revenues
Feb. 02, 1939  Turnover Taxes in the States
Nov. 05, 1937  Broadening of the Income-Tax Base
Jun. 17, 1937  Exemptions from Income Taxation
Apr. 05, 1937  Coordination of Federal and State Tax Systems
Dec. 19, 1936  Revision of Federal Tax on Capital Gains
Nov. 02, 1936  State Taxation of Natural Resources
May 26, 1936  Assessment of Property for Taxation
Apr. 17, 1936  Federal Taxes on Consumption
Mar. 19, 1936  Taxation of Undistributed Corporate Profits
Dec. 17, 1935  Reduction of Tax Burdens on Real Estate
Oct. 21, 1935  Tax Delinquency in the United States
May 21, 1935  Comparative Tax Burdens in America and Britain
Feb. 01, 1935  Federal Taxation of Corporations
Nov. 27, 1934  Elimination of Conflicts in Taxation
Jul. 25, 1933  Taxation of Excess Profits
Jan. 25, 1933  Tax Burdens and Tax-Free Securities
Nov. 23, 1932  The Beer Tax and the Sales Tax
Dec. 19, 1931  Sales Taxes: Federal, State, and Foreign
Sep. 18, 1931  Death Taxes and the Concentration of Wealth
Mar. 18, 1931  Federal Taxation of Large Incomes
Jan. 10, 1931  Taxation of Capital Gains
Nov. 09, 1929  Federal Tax Reduction-1930
Aug. 08, 1927  Federal Tax Reduction—1928
Sep. 27, 1926  Tax Reduction and the Public Debt
Jan. 16, 1926  Taxation of Estates and Inheritances
Nov. 07, 1925  Federal Taxation of Small Incomes
Nov. 28, 1924  Social, Fiscal and Legal Aspects of the Inheritance Tax
Apr. 07, 1924  Causes and Effects of the Tax Return Blockade
Dec. 12, 1923  Tax Exempt Securities
Dec. 10, 1923  Taxation

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