Report Outline
Special Focus
Overview
In the airline industry, reports of near-collisions rise, and complaints of flight delays, reservation overbooking and lost baggage reach record proportions.
In the railroad industry, so-called “captive shippers” complain that they are victims of predatory pricing policies by rail lines they must turn to in order to ship their bulk commodities to market.
In the trucking industry, the rising incidence of highway accidents involving rigs driven by individual owner-operators spurs calls for more-stringent safety standards, licensing requirements and mandatory drug testing for truck drivers. |